FAQs

FAQs2019-03-13T20:03:57-04:00
What certifications do your plumbing contractors hold?2019-03-06T16:09:34-04:00

We vet all of our contractors to ensure you are getting the most professional and qualified service available. Every plumbing contractor must carry a valid and up-to-date Master Plumber License through the state. Click here for more information.

What does it mean to be a “trained” plumbing contractor?2019-03-06T16:05:47-04:00

Each of our certified plumbers must pass extensive training courses, including training required by Lochinvar, Navien, and Plumbers Supply. All Master and Journeyman plumbers are required to complete 6 hours of CEU training each and every year. Click here for more information.

How do I contact a contractor?2019-01-16T11:38:20-04:00

Once you’ve selected your contractor from our Find a Contractor page, simply contact them (either by phone or email) to schedule service.

How do you choose your trusted contractors?2018-06-04T16:06:52-04:00

All contractors on our site must pass extensive training and hold multiple certifications. Click here for more information.

Why do you partner with YORK?2018-06-04T16:06:58-04:00

YORK’s history of quality truly speaks for itself. Innovative and exceptionally reliable, these American-made systems routinely win awards every year for their unparalleled craftsmanship and exceptional energy efficiency, making them an undisputed industry leader. Our customers trust us to provide the best service. And that’s why we continue to trust YORK’s state-of-the-art heating and cooling systems to deliver the best comfort and quality on the market today.

YORK products are backed by some of the best limited warranties in the business. Because these warranties lead the industry in covering parts and key mechanical components, you can rest assured knowing you’ve made the best decision for your home or business.

How do I find a contractor in my area?2018-06-04T16:07:02-04:00

Simply visit our Find a Contractor page, enter your location, and browse through the available contractors in your area to find the best fit for you.

What does it mean to be a “trained” HVAC contractor?2019-01-16T11:50:06-04:00

Each of our certified contractors must pass extensive training courses, including training required by York and Plumbers Supply. These include A/C Technical Training (HVACCEC-10266), Heat Pump Training (HVACCEC-10268), and Furnace Training (HVACCEC-10265). Click here for more information.

What certifications do your HVAC contractors hold?2019-03-06T16:07:20-04:00

We vet all of our contractors to ensure you are getting the most professional and qualified service available. All contractors must carry current EPA recovery cards (Class C) and carry a Master HVAC License through the state. Click here for more information.

How do I get my company featured on your website?2018-06-04T16:07:16-04:00

To better serve our customers, we don’t allow just anyone on our site. Contractors listed on My Trusted Contractor are added by invitation only.

Too Hot? Too Cold? Got a Leak? GET IT FIXED with My Trusted Contractor!

Search our certified contractors to find the perfect fit for the job!

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